Welcome to Bidride. These Terms and Conditions ("Terms") govern your use of our ride-sharing and parcel delivery services ("Services") through our mobile application and website. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
1. Definitions:
- "Bidride," "we," "our," "us" refers to [Your Company Name].
- "User," "you," "your" refers to anyone who accesses or uses our Services.
- "Driver" refers to individuals who provide ride-sharing or parcel delivery services through our platform.
- "Rider" refers to individuals who request and use ride-sharing services.
- "Sender" refers to individuals who request and use parcel delivery services.
2. Eligibility:
- You must be at least 18 years old to use our Services.
- You must have the legal authority to enter into a binding agreement with Bidride.
- You agree to provide accurate and complete information during registration and to keep your account information up-to-date.
3. Account Registration:
- To use our Services, you must create an account and provide necessary information, including a valid email address and phone number.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You agree to notify us immediately of any unauthorized use of your account.
4. Use of Services:
- Riders and Senders: You may request rides or parcel deliveries through our app. You agree to pay the applicable fees for the Services you request.
- Drivers: You may accept ride and delivery requests through our app. You agree to comply with all applicable laws and regulations related to providing transportation and delivery services.
5. Payments:
- Fees: Riders and Senders agree to pay the fees specified at the time of the request. Fees may include base fares, distance-based charges, and any applicable taxes.
- Payment Methods: You must provide a valid payment method, such as a credit/debit card or digital wallet. Payments are processed through a secure third-party payment processor.
- Driver Earnings: Drivers will receive payment for completed rides and deliveries, minus a commission fee retained by Bidride. Payments will be made to the driver's designated account.
6. Cancellations and Refunds:
- Riders and Senders: You may cancel a ride or delivery request before it is accepted by a driver. If you cancel after a driver has accepted, a cancellation fee may apply.
- Drivers: You may cancel a ride or delivery request if necessary. Repeated cancellations may result in penalties or account suspension.
7. User Conduct:
- You agree to use our Services in a lawful and respectful manner.
- You will not engage in any behavior that is harmful, abusive, discriminatory, or otherwise inappropriate.
- You will not use our Services for any illegal or unauthorized purpose.
8. Driver Conduct and Obligations:
- Drivers must maintain a valid driver’s license, insurance, and any other required documents.
- Drivers must provide safe, reliable, and courteous service.
- Drivers must comply with all traffic laws and regulations.
9. Privacy:
- Your use of our Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your information.
10. Limitation of Liability:
- Bidride is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
- Bidride is not responsible for any conduct, whether online or offline, of any user, driver, or other third party.
- Our total liability to you for any claims arising from the use of our Services is limited to the amount you paid, if any, for accessing our Services.
11. Indemnification:
- You agree to indemnify and hold Bidride harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of our Services, violation of these Terms, or infringement of any rights of another.
12. Termination:
- We may terminate or suspend your account and access to our Services at any time, for any reason, without notice or liability.
- You may terminate your account at any time by contacting us.
13. Governing Law:
- These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
14. Changes to Terms:
- We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the effective date. Your continued use of our Services after any changes indicates your acceptance of the revised Terms.
15. Contact Us:
If you have any questions or concerns about these Terms, please contact us at:
Email: support@bidride.com
Phone: +1 (800) 123-4567
Address: 1111B S Governors Ave STE 20923, Dover, DE 19904, USA
